Cricklade House Hotel, Sure Hotel Collection by Best Western

Booking in process. Staff brilliant as my wife had a medical issue whilst we were there & they couldn't have been more helpful or understanding. Leisure facilities very good & room facilities are also very good.

The staff were very kind and helpful. A breath of fresh air really. The changing room to the pool was very clean, in fact the morning we were leaving there was a member of staff cleaning in there. It makes a refreshing change to go away and the changing rooms in the pool to that clean and well looked after. Pool was really nice, unfortunately it was raining so we didn’t explore further. But the grounds and view were beautiful. Food was nice at our evening meal. Sorbet was lovely. Fresh coffee served at breakfast! Not a serve yourself coffee machine in sight!!!! For which I thank you!!! 😀 Lovely fresh fruits.

The one thing that really stood out for me is the amazing day day shift worker that was so helpful and I really think she should be recognised by the company for the way she would cheer you up and take time to speak to you. I highly recommend it Kayla is the cleaner with blonde hair look out for her

Fabulous weekend spent at the hotel and spa with friends (4 couples getting together). The rooms in the courtyard area are HUGE and everything you could wish for is included, even complimentary access to the hotel's spa. The food was superb (generous portions also), however what really made the weekend special for us was the service received from the staff. They were outstanding, friendly and nothing was too much trouble. Special mention must go to Lewis and Hana - both are a real credit to the hotel. Thank you guys!

Calm and peaceful atmosphere with high standards in the main hotel. We were able to use the swimming pool at no extra charges. We were able to have two adjoining rooms so that the whole family were together.